Göteborgs Symfoniker deals with customer and user personal data according to current legislation. Göteborgs Symfoniker keeps records of the company’s customers and users who have registered themselves or made a purchase at Göteborgs Symfoniker.
The register may contain personal information such as name, postal address, telephone number and e-mail addresses, as well as information regarding delivery, payment and purchase details, address-based profiling and data based on the use of digital services.
Göteborgs Symfoniker may record concerts and events to inform about our activities in different channels. The recordings may also be used for broadcasting in our own channels as well as in cooperation with third parties.
- What is the personal data used for?
The information is used by the Gothenburg Symphony Orchestra for marketing, information and delivery of tickets and products as well as a basis for statistics and product development. The information may form the basis for the Gothenburg Symphony Orchestra to be able to adapt content, advertisements and offers from the Gothenburg Symphony Orchestra and, where applicable, our partners.
- What do I, as a customer, agree to?
The Gothenburg Symphony Orchestra’s customers and registered users agree that marketing can take place via mail, telephone, or e-mail and SMS as well as other digital channels. Marketing via e-mail and SMS is regulated in the Marketing Act.
- Who controls and owns the information?
The Gothenburg Symphony Orchestra is the sole owner of the personal information that is collected when the Gothenburg Symphony Orchestra is the organizer of an event. When an external party is the organizer of the event and rents the Concert Hall, joint personal data responsibility is applied and the personal data can be shared with such an external organizer. We do not sell this information to other companies. The Gothenburg Symphony Orchestra will not, without your consent, pass on information about you other than if it is required to convey a service or product (eg distribution, printing and retailer). Personal data is disclosed to authorities only where required by law or authority decisions.
How do you as a customer withdraw your consent?
All users have the right to revoke their consent free of charge, request correction / deletion of any incorrect information or request a written extract from the register, and block the use of the information in marketing. You do this by e-mailing email@example.com.
- How long is the personal data stored?
Personal data is stored during an ongoing user relationship or in accordance with the consent given. The consent is valid until the user himself terminates it and does not cease if the service is not used. Consent is also not dependent on any purchase of products.
Göteborgs Symfoniker uses so-called cookies and other similar techniques to see how Göteborgs Symfoniker’s digital services are used and to adapt the user experience.
What more do you want to know about Cookies?
- What is a cookie?
A cookie is a small text file that the website you are visiting requests to be stored on your computer. Cookies are used on many websites to give a visitor access to various functions. The information in the cookie can be used to track a user’s browsing.
There are two types of cookies. One type saves a file for a long time on your computer. It is used, for example, in functions that tell you what is new since your last visit on the website.
The second type of cookie is called session cookie. While you are browsing a page, this cookie is temporarily stored in your computer’s memory, for example to keep track of the language you have selected. Session cookies are not stored on your computer for a long time, and disappear when you close your browser.
- What cookies are used on gso.se?
- How do I avoid cookies?
To avoid cookies being saved on your computer, you can change the settings in your browser. Keep in mind that if you turn off cookies, certain services and / or pages may completely or partially stop working. Here you withdraw your consent to cookies on gso.se.
Rules for our social media
In our social media, you get to hear fresh news, audience reactions and much more that we hope invites to a dialogue. Here you can read more about the rules that apply in our channels.
Your terms and conditions
Read more about the conditions that apply to your purchase of tickets, gift cards and subscriptions.