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FAQ

We are very glad to have you as audience in our digital concert hall! This information might help you solve your problems.

Apple, iOS and Apple TV4

The app is available for iOS and Apple TV4. The iOS version supports only Airplay at the moment. To open your premium version of the app in Apple TV, you need to be logged in as premium in your mobile app. Enjoy your playtime!

Android

The Android version supports Chromecast. Enjoy your playtime!

You can not see the announced concerts

  • Refresh the app
  • Close the app and restart it again
  • Log out and log in again
  • Delete the app and re-install it
  • If this doesn’t help you, please mail to: gsoplaysupport@gso.se

You have upgraded to Premium but in your settings you are still registered as Freemium

  • Close the app and restart it again
  • Log out and log in again
  • Delete the app and re-install it
  • If this doesn’t help you, please mail to: gsoplaysupport@gso.se

You have asked for a new password but have not received it by mail

Please mail to: gsoplaysupport@gso.se

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